Kundu, Arijit.
A study of the role of CRM strategies in customer satisfaction with reference to the electronics industry Submitted by Arijit Kundu, under the guidance of Dr. Ruchita Burman. - kolkata St. Xavier's University Kolkata 2022 May - 42p. charts
Table of content
1. Introduction
2. literature review
3. reserach methodology
4. data analysis
5. findings and discussion
6. recommendations
7. future scope of the study
8. conclusion
9. referenece
10. appendix
customer satisfaction
658.812 / KUN(STU)
A study of the role of CRM strategies in customer satisfaction with reference to the electronics industry Submitted by Arijit Kundu, under the guidance of Dr. Ruchita Burman. - kolkata St. Xavier's University Kolkata 2022 May - 42p. charts
Table of content
1. Introduction
2. literature review
3. reserach methodology
4. data analysis
5. findings and discussion
6. recommendations
7. future scope of the study
8. conclusion
9. referenece
10. appendix
customer satisfaction
658.812 / KUN(STU)