A study of the role of CRM strategies in customer satisfaction with reference to the electronics industry (Record no. 9056)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 01022nam a22001937a 4500 |
| 005 - DATE & TIME | |
| control field | 20230223163511.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230223b |||||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | S.X.U.K |
| 041 ## - Language | |
| Language | English |
| 082 ## - DDC NUMBER | |
| Classification number | 658.812 |
| Book Number | KUN(STU) |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Kundu, Arijit. |
| 245 ## - TITLE STATEMENT | |
| Title | A study of the role of CRM strategies in customer satisfaction with reference to the electronics industry |
| Statement of responsibility | Submitted by Arijit Kundu, under the guidance of Dr. Ruchita Burman. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | kolkata |
| Name of publisher, distributor, etc | St. Xavier's University Kolkata |
| Date of publication, distribution, etc | 2022 May |
| 300 ## - PHYSICAL DESCRIPTION | |
| Pages | 42p. |
| Other Details | charts |
| 502 ## - Desertasion Note | |
| Desertasion Note | Table of content<br/>1. Introduction<br/>2. literature review<br/>3. reserach methodology<br/>4. data analysis<br/>5. findings and discussion<br/>6. recommendations<br/>7. future scope of the study<br/>8. conclusion<br/>9. referenece<br/>10. appendix |
| Degree | Submitted to Xavier Business School, St. Xavier's University, Kolkata, As partial Fulfilment of the Requirements for the MBA Degree |
| Name of the Department | MBA |
| Year Of Degree | 2022 |
| 650 ## - Subject | |
| Subject | customer satisfaction |
| 700 ## - Added Entry Personal Name | |
| Relator Code | guide |
| Added Entry Personal Name | Dr. Ruchita Burman. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Project/Dissertation |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Shelving location | Date acquired | Source of acquisition | Koha issues (times borrowed) | Koha full call number | Barcode (Accession No.) | Koha date last seen | Copy Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Not For Loan | St. Xavier's University, Kolkata | St. Xavier's University, Kolkata | Reference Section | 02/23/2023 | S.X.U.K | R 658.812 KUN(STU) | UMPD213 | 02/23/2023 | 213 | 02/23/2023 | Project/Dissertation |