TABLE OF CONTENTS
Section 1: Role of Production and Operations Management in a Changing Business World
Chapter 1: Production and Operations Management (POM) Function
Chapter 2: Operations Strategy
Chapter 3: Services
Section 2: Useful Basic Tools
New Book Information
New Product Information
Chapter 4: Forecasting
Section 3: Imperatives of Quality and Productivity
Chapter 5: Quality Management-I
Chapter 6: Quality Management-II
Chapter 7: Work of Quality Gurus, Total Quality Management and six Sigma
Chapter 8: Product Design
Chapter 9: Maintenance Management-I
Chapter 10: Maintenance Management-II
Chapter 11: Work Study
Chapter 12: Productivity
Section 4: Supply Chain Management
Chapter 13: Purchasing
Chapter 14: Inventory Models and Safety Stocks
Chapter 15: ABC and Other Classification of Materials
Chapter 16: Material Requirement Planning
Chapter 17: Other Aspects of Materials Management
Chapter 18: Physical Distribution Management
Chapter 19: Supply Chain Management
Chapter 20: Outsourcing
Section 5: Spatial Decision in Production and Operations Management
Chapter 21: Plant Layout
Chapter 22: Cellular Manufacturing
Chapter 23: Location of Facility
Section 6: Timing Decisions
Chapter 24: Production Planning and Control
Chapter 25: Aggregate Planning
Chapter 26: Scheduling
Chapter 27: Production Management-I
Chapter 28: Production Management-II
Chapter 29: Just-In-Time Production
Chapter 30: Lean Operations
Section 7: Present Concerns and Future Directions
Chapter 31: Environmental Concerns in Production and Operations Management
Chapter 32: Where is Production and Operations Management Headed?

Answers
Index
Supplements

Includes index