Table of contents:

PART ONE: Introduction to Management
CHAPTER 1 MANAGING AND MANAGERS
CHAPTER 2 THE EVOLUTION OF MANAGEMENT THEORY
PART TWO: Management in the twenty-first century
CHAPTER 3 ORGANIZATIONAL AND NATURAL ENVIRONMENTS
CHAPTER 4 SOCIAL RESPONSIBILITY AND ETHICS
CHAPTER 5 GLOBALIZATION AND MANAGEMENT
CHAPTER 6 INVENTING AND REINVENTING ORGANIZATIONS
CHAPTER 7 CULTURE AND MULTICULTURALISM
CHAPTER 8 QUALITY
PART THREE: Planning
CHAPTER 9 DECISION MAKING
CHAPTER 10 PLANNING AND STRATEGIC MANAGEMENT
CHAPTER 11 STRATEGY IMPLEMENTATION
PART FOUR: Organizing
CHAPTER 12 ORGANIZATIONAL DESIGN AND ORGANIZATIONAL STRUCTURE
CHAPTER 13 POWER AND THE DISTRIBUTION OF AUTHORITY
CHAPTER 14 HUMAN RESOURCE MANAGEMENT
CHAPTER 15 MANAGING ORGANIZATIONAL CHANGE AND INNOVATION
PART FIVE: Leading
CHAPTER 16 MOTIVATION
CHAPTER 17 LEADERSHIP
CHAPTER 18 TEAMS AND TEAMWORK
CHAPTER 19 COMMUNICATION AND NEGOTIATION
PART SIX: Controlling
CHAPTER 20 EFFECTIVE CONTROL
CHAPTER 21 OPERATIONS MANAGEMENT
CHAPTER 22 INFORMATION SYSTEMS