Book Description
This unique comprehensive collection presents the latest multi-disciplinary research in strategic digital outsourcing and digital business strategy, providing a management decision-making framework for successful long-term relationships and collaboration based on trust and governance.

Part I: Innovation in Business Models and Digital Outsourcing takes an internal company perspective on strategic digital outsourcing, and the importance of trust in outsourcing relationships.
Part II: Inter-organizational Relations and Transfer explores topics underpinning service recipients and service suppliers’ relationships including governance, knowledge transfer and legal aspects.
Part III: From On-site to Cloud discusses the challenges presented by moving to a cloud environment, including risks and controls.
Part IV: Developments to Come explores emerging technologies and their impact on digital outsourcing such as blockchain and the Internet of Things.
In a fiercely competitive market, companies must transform their business models and embrace new approaches. This Companion provides a comprehensive management overview of strategic digital outsourcing and is an invaluable resource for researchers and advanced students in business and strategic information management, as well as a timely resource for systems professionals.

Table of Contents
Part I: Innovation in Business Models and Digital Outsourcing

1. Strategic Sourcing in Turbulent Times: The Impact of Trust and Partnership: Robert J. Benson and Pieter M. Ribbers

2. Influence of New Business Models and Technology on Technology Strategy and Partnerships: Christopher P. Holland

3. Enterprise Architecture: Marlies van Steenbergen

4. Agile and DevOps in the Context of Enterprise Architecture & IT Architecture: Bill Schiano

5. Supply Chain Coordination and Integration: Jos van Hillegersberg1 and Dissa R. Chandra

6. Offshore Outsourcing: Hans Solli-Sæther and Petter Gottschalk

7. Impact Sourcing (Socially Responsible Outsourcing): Prof. Ron Babin and Prof. Brian Nicholson

8. Samurais and Ninjas: Ambidexterity @ AXA Konzern AG: Antje Susanne Koch, Pieter Ribbers and Anne-Francoise Rutkowski

9. Can Outsourcing Improve Competitive Advantage in Direct Retail Banking? Julia Kotlarsky and Jan Teckemeyer

Part II: Interorganizational Relations and Transfer

10. Governing and Orchestrating Relationships in Outsourcing with Multiple Vendors: Albert Plugge and Marijn Janssen

11. Knowledge Transfer in the Transition Phase: Review of the Literature and Implications for Digital Business Strategy and Agility: Oliver Krancher

12. Tackling the Challenge of Transition Thases with KAIWA: How to Steer the Critical Success Factors of Human Interaction: Erik Wende and André Mertel

13. Parties, Partners and the Law. Some Contractual and Compliance Issues in Digital Outsourcing: Kees C. Stuurman

Part III: From On-site-to Cloud

14. Welcome Mission Critical Cloud: Arjan Eriks

15. Gravitation of SaaS-Centric Cloud Platforms: André Halckenhaeusser, Armin Heinzl and Kai Spohrer

16. Governing Cloud Computing Services: Mathew Mertens, Steven De Haes and Tim Huygh

17. When the Cloud Runs out of its Silver Lining: Kiron Ravindran, Juan Manuel Gonzalez Muñoz and Alex van den Bergh

Part IV: Developments to Come

Chapter 18. Blockchain and other Distributed Ledgers: Eddy H.J. Vaassen

Chapter 19. Internet of Things: Marcel Baron