A study of the role of CRM strategies in customer satisfaction with reference to the electronics industry Submitted by Arijit Kundu, under the guidance of Dr. Ruchita Burman.
Material type:
TextLanguage: English Publication details: kolkata St. Xavier's University Kolkata 2022 MayDescription: 42p. chartsSubject(s): customer satisfactionDDC classification: 658.812 Dissertation note: Table of content
1. Introduction
2. literature review
3. reserach methodology
4. data analysis
5. findings and discussion
6. recommendations
7. future scope of the study
8. conclusion
9. referenece
10. appendix Submitted to Xavier Business School, St. Xavier's University, Kolkata, As partial Fulfilment of the Requirements for the MBA Degree MBA 2022
| Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|
Project/Dissertation
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St. Xavier's University, Kolkata Reference Section | R 658.812 KUN(STU) (Browse shelf (Opens below)) | 213 | Not For Loan | UMPD213 |
Total holds: 0
Table of content
1. Introduction
2. literature review
3. reserach methodology
4. data analysis
5. findings and discussion
6. recommendations
7. future scope of the study
8. conclusion
9. referenece
10. appendix Submitted to Xavier Business School, St. Xavier's University, Kolkata, As partial Fulfilment of the Requirements for the MBA Degree MBA 2022
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