TY - BOOK AU - Collier , David A. AU - Evans, James R. TI - Operation and supply chain management SN - 9789355733962 U1 - R 658.5 COL(OPE)Ed2 PY - 2023/// CY - Delhi PB - Cengage KW - MANAGEMENT OF PRODUCTION N1 - PART 1: BASIC CONCEPTS OF OM AND VALUE CHAINS. 1. Operations Management and Value Chains. 2. Measuring Performance in Operations and Value Chains. 3. Operations Strategy. 4. Technology and Operations Management. PART 2: DESIGNING OPERATIONS AND SUPPLY CHAINS 5. Goods and Service Design. 6. Supply Chain Design. 7. Process Selection, Design, and Improvement. 8. Facility and Work Design. PART 3: MANAGING OPERATIONS AND SUPPLY CHAINS. 9. Forecasting and Demand Planning. 10. Capacity Management. 11. Process Analysis and Resource Utilization. 12. Managing Inventories in Supply Chains. 13. Supply Chain Management and Logistics. 14. Resource Management. 15. Operations Scheduling and Sequencing. 16. Quality Management 17. Quality Control & SPC. 18. Lean Operating Systems. 19. Project Management. Supplement A: Probability and Statistics. Supplement B: Decision Analysis. Supplement C: Break-Even Analysis. Supplement D: Linear Optimization. Supplement E: The Transportation and Assignment Problems. Supplement F: Queuing Models. Supplement G: Simulation. Appendix A: Areas for the Cumulative Standard Normal Distribution. Appendix B: Factors for Control Charts. End notes. Glossary. Index ER -