TY  - BOOK
AU  - Zineldin, Mosad
TI  - Trm: Total relationship management
SN  - 81-88689-29-7
U1  - R 658 ZIN(TRM)Ed1 
PY  - 2006///
CY  - New Delhi
PB  - Overseas press India private limited
KW  - MANAGEMENT
N1  - Includes index
ER  -