TY  - BOOK
AU  - Banks-Fearn, Kathleen
TI  - Crisis communications: : a casebook approach
SN  - 9781138923744
U1  - R 659.2 BAN(CRI)Ed5 
PY  - 2017///
CY  - New York
PB  - Routledge
KW  - COMMUNICATIONS
N1  - Includes index
ER  -