TY  - DATA
AU  - ZEITHAML
TI  - SERVICES MARKETING
SN  - (02)
PY  - 0000///[?]
CY  - [S.l.]
PB  - [s.n.]
UR  - http://mcgrawhilleducation.pdn.ipublishcentral.com/product/services-marketing50127515
ER  -