Kundu, Arijit. <br/><br/>
A study of the role of CRM strategies in customer satisfaction with reference to the electronics industry 
Submitted by Arijit Kundu, under the guidance of Dr. Ruchita Burman. 
 - kolkata  St. Xavier's University Kolkata  2022 May 
 - 42p.  charts 
<br/><br/>Table of content<br/>1. Introduction<br/>2. literature review<br/>3. reserach methodology<br/>4. data analysis<br/>5. findings and discussion<br/>6. recommendations<br/>7. future scope of the study<br/>8. conclusion<br/>9. referenece<br/>10. appendix 
<br/><br/><label>Subjects--Topical Terms: </label><br/>customer satisfaction
<br/><br/><label>Dewey Class. No.: </label>658.812  / KUN(STU)