TY  - BOOK
AU  - Ghosh, Arnab
AU  - Ghosh, Dr. Saugat
TI  - A Study on the Gap between expected and perceived Service Quality in India Telecommunication Industry: A Study on the Gap- Class Professional
U1  - R 384.041 GHO (STU) 
PY  - 2022///
CY  - Kolkata
PB  - St. Xavier's University
KW  - Telecommunication Industry
N1  - includes content; CIN:20-001-05-01-0050, Xavier Business School
ER  -