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Customer Relationship Management : concepts and cases Alok Kumar Rai by Rai, Alok Kumar. Edition: 2nd ed.Material type:  Text; Format:
print
; Literary form:
Not fiction
Language: English Publication details: Delhi PHI Learning Private Limited 2013Availability: Items available for loan: St. Xavier's University, KolkataCall number: 658.812 RAI(CUS)Ed2 (1). Items available for reference: St. Xavier's University, Kolkata Not For LoanCall number: R 658.812 RAI(CUS)Ed2 (1).
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CRM activiities : a new tool for promoting brand awareness Pritesh Verma; guided by Manali Bhattacharya by Verma, Pritesh | Bhattachraya, Manali [guide]. Material type: Text; Format:
print
; Literary form:
Not fiction
Language: English Publication details: Kolkata St. xavier's University c2019Dissertation note: Registration No. XK01-1112-0048-17, Mass Communication , MMR400J Master of Arts , in Mass Communication Mass Communication II, 2019 Availability: Items available for reference: St. Xavier's University, Kolkata Not For LoanCall number: R 330 VER(CRM) (1). :
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