| 000 | 00690nam a22002057a 4500 | ||
|---|---|---|---|
| 005 | 20260121162635.0 | ||
| 008 | 260121b |||||||| |||| 00| 0 eng d | ||
| 020 |
_a9789364449557 _c1025.00 |
||
| 040 | _aS.X.U.K | ||
| 041 | _aEnglish | ||
| 082 | _aR 658.8 SER.Ed8 | ||
| 245 |
_aService marketing _b: integrating customer focus across the firm _cValarie A. Zeithaml; Mary Jo Bitner,Dwayne D. Gremler, Martin Mende, G. Shainesh |
||
| 250 | _a8th ed. | ||
| 260 |
_aChennai _bMcGraw Hill _c2025 |
||
| 300 |
_a615p. _bP.B. |
||
| 500 | _aincludes index | ||
| 650 | _aMARKETING | ||
| 700 |
_4auth. _aZeithaml, Valarie A. _aBitner, Mary Jo _aGremler, Dwayne D. _aMende, Martin |
||
| 942 | _cCOM REF | ||
| 999 |
_c14198 _d14198 |
||