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020 _a9789353069834
_c899
040 _aS.X.U.K
041 _aEnglish
082 _a658.8342 SCH(CON)Ed12
100 _aSchiffman, Leon G.
245 _aConsumer Behavior
_c Leon G. Schiffman; Joe Wisenblit & S. Ramesh Kumar
250 _a12th ed.
260 _aNoida
_bPaerson
_cc2019
300 _axxx, 670
_bP.B
500 _aPart I Consumers, Marketers, and Technology Part II The Consumer as an Individual Part III Communication and Consumer Behavior Part IV Social and Caltural settings Part V Consumer Decision-Making, Marketing Ethics, and Consumer Research Endnotes Case Study Glossary Company Index Name Index Subject Index Credits New to this Edition 1. Consumer Behavior and Technology 2. Market Segmentation and Real-Time Bidding 3. Consumer Motivation and Personality 4. Consumer Perception and Positioning 5. Consumer Learning 6. Consumer Attitude Formation and Change 7. Persuading Consumers 8. From Print and Broadcast to Social Media and Mobile Advertising 9. Reference Groups and Communities, Opinion Leaders, and Word-Of -Mouth 10. The Family and Its Social Standing 11. Cultural values and consumer behavior 12. Cross-Culture consumer Behavior: An International Perspective 13. Consumer Decision- Making and Diffusion of Innovations 14. Markets' Ethics and Social Responsibility 15. Consumer Research
650 _aCONSUMER BEHAVIOR
700 _4auth.
_aWisenblit, Joe
_aKumar, Ramesh
942 _cMBA