| 000 | 00683nam a22002057a 4500 | ||
|---|---|---|---|
| 999 |
_c5526 _d5526 |
||
| 005 | 20210621144611.0 | ||
| 008 | 210621b xxu||||| |||| 00| 0 eng d | ||
| 020 |
_a9789353161149 _c895 |
||
| 040 | _aS.X.U.K | ||
| 041 | _aEnglish | ||
| 082 |
_a658 _bFIT(SER) Ed8 |
||
| 100 | _aFitzsimmons, James A,; Fitzsimmons, Mona J.; Bordoloi, Sanjeev K | ||
| 245 |
_aService management _b: operations, strategy, information technology _cBy James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev K. Bordoloi |
||
| 250 | _a8th Ed | ||
| 260 |
_aChennai _bMcGraw Hill Education _c2019 |
||
| 300 |
_axviii, 524p. _bP.B |
||
| 650 | _aGeneral management | ||
| 650 | _aService management | ||
| 942 | _cREF | ||