| 000 | 01022nam a22001937a 4500 | ||
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| 005 | 20230223163511.0 | ||
| 008 | 230223b |||||||| |||| 00| 0 eng d | ||
| 040 | _aS.X.U.K | ||
| 041 | _aEnglish | ||
| 082 |
_a658.812 _bKUN(STU) |
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| 100 | _aKundu, Arijit. | ||
| 245 |
_aA study of the role of CRM strategies in customer satisfaction with reference to the electronics industry _cSubmitted by Arijit Kundu, under the guidance of Dr. Ruchita Burman. |
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| 260 |
_akolkata _bSt. Xavier's University Kolkata _c2022 May |
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| 300 |
_a42p. _bcharts |
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| 502 |
_aTable of content
1. Introduction
2. literature review
3. reserach methodology
4. data analysis
5. findings and discussion
6. recommendations
7. future scope of the study
8. conclusion
9. referenece
10. appendix _bSubmitted to Xavier Business School, St. Xavier's University, Kolkata, As partial Fulfilment of the Requirements for the MBA Degree _cMBA _d2022 |
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| 650 | _acustomer satisfaction | ||
| 700 |
_4guide _aDr. Ruchita Burman. |
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| 942 | _cDIS/PRO | ||
| 999 |
_c9056 _d9056 |
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